Europe

High-speed internet service is available fleet wide free of charge as part of the in-stateroom "Entertainment-On-Demand." Additionally, AmaWaterways offers complimentary Wi-Fi throughout the ship.

Vietnam & Cambodia

Free internet and Wi-Fi in the lounge with computer stations.

Africa

Free Wi-Fi is available but may be limited and sporadic during certain times of the day due to the ships isolated location.

Europe

A sightseeing tour is included in each city or town you visit, along with free time to explore the city according to your own interests. The sightseeing tours can take place on foot, via motor coach, or a combination of the two. Each tour is led by a qualified, licensed English-speaking local guide or your Cruise Manager. Choices of tours include:

• Gentle and Active Walkers: tour groups for those interested in lighter activity or more limited excursions.
• Late Starter: option for guests who wish to sleep in but do not want to miss key tour highlights.
• Bicycle/Hiking Tours: for guests interested in exploring Europe from an exciting, active new perspective with local guide in select cities.
• Special Interest Tours: offering small groups the chance to be even more immersed into the local life based on a variety of themes and interests.

Vietnam & Cambodia

A sightseeing tour is included at each location on the itinerary. The sightseeing tours can involve walking on uneven ground and steps, travel by motorcoach, local boat or a combination thereof. Each tour is led by a qualified English-speaking local guide.

Africa

All excursions are included.

In the rare event of water level problems on certain stretches of the river, it may be necessary to operate part of the itinerary by motor coach or to alter the daily program whenever conditions render it necessary, as determined by the ship's Captain.

The recommended attire for daytime is comfortable “Country Club Casual”. It's also recommended to pack something a little dressier for the Captain’s Night/Farewell Dinner – similar to how one would dress to dine at a 5-star restaurant. Comfortable shoes are recommended for excursions and workout clothing if you plan to take part in any wellness activities, active tours or use the onboard gym. Depending on the time of year, clothing that can be layered is highly recommended.

Vietnam & Cambodia

It is always advisable to travel light in Southeast Asia. For the hot and humid weather, lightweight easy-care clothing that includes some long-sleeved items for protection from mosquitoes and sun, raingear, and sturdy and comfortable walking shoes that you won’t mind getting wet or muddy. We also recommend you pack a few smart casual items to wear at the Welcome and Farewell dinners.

Africa

When traveling through Africa, it is always advisable to travel light as some itineraries baggage size and weight are strictly limited. On Safari: casual, easy-care clothing that includes some long-sleeved items for protection from mosquitoes and sun. Attire during Winter (April—September): it is wise to bring some warm clothes for chilly early morning and late night temperatures. Dressing in layers is also recommended, as temperatures rise quickly during the day.

Stateroom and suite appointments include white-on-white plush bedding, cotton bathrobes and slippers, high-quality bath and body products, hair dryer, safe and bottled water replenished daily. Suites include added enhancements, such as larger sitting areas and expansive bathrooms with both a shower and bathtub. Entertainment-On-Demand center in all staterooms and suites with complimentary high-speed internet access, movies, extensive music library and English language TV stations.

Vietnam & Cambodia

Each stateroom is equipped with a hair dryer, bathrobes, slippers and a safe. Your bathroom offers toiletries including soaps, body wash, shampoo, conditioner and body lotion.

Africa

Suites on the Zambezi Queen include private balconies overlooking the Chobe River, en-suite bathrooms with Bao Body amenities, floor-to-ceiling glass windows for riverside views, sliding shutters for sun protection and privacy, private in-room safes and sliding mosquito net doors.

Europe

All meals are skillfully prepared by European chefs and consist of Continental cuisine made with fresh, locally-sourced ingredients whenever possible. Breakfast is buffet-style with selections available from the menu as well. Lunch is also buffet-style with salads, soups and a selection of sandwiches, hot entrees and desserts. Dinner is a multi-course meal with a choice of delicious entrees, including vegetarian options.

Vietnam & Cambodia

All meals are created by local chefs and consist of Western cuisine as well as regionally inspired Vietnamese and Cambodian cuisine. Breakfast and lunch are served buffet style. Dinner is a multi-course meal with a selection of entrées.

Africa

All meals are prepared by local chefs and consist of Western fare as well as local cuisine. The mornings offer a full English breakfast and the afternoons offer a lavish gourmet lunch buffet. Dinner is a multi-course meal with a selection of entrées. Certain meals will be served on land.

Dietary Restrictions & Allergies

Please advise your CruiseInsider expert if you have any dietary restrictions, food allergies or sensitivities prior to embarkation so we are able to inform AmaWaterways and accommodate your special request.

Wheelchair Accessibility

Guests with mobility issues need to think about this aspect, as accessibility is very limited on European ships. While the dining room and lounge is more wheelchair-freidnly, cabins themselves are not able to accommodate a wheelchair. So while in their stateroom, guests need to be able to move around on their own. Wheelchairs would also need to be stored in the stateroom, due to limited storage on board.

Getting on and off the ship

This could be a challenge for guests with mobility issues, as the gangways are narrow and cannot accommodate a wheelchair or scooter's width. Guests would have to be able to get on and off the ship without the use of a wheelchair and the wheelchair would have to be light enough to be lifted on and off the ramps. It is also common to tie up to other river ships while in port. When this happens guests would sometimes need to travel through another ship to disembark, with many ships requiring it's done from the upper decks where there is only stair access.

Elevators

On European ships, there is an elevator between the two main decks, however it does not reach the Sun deck or Piano deck.

Shore Excursions

A good majority of the cities visited have uneven sidewalks, cobble-stone walkways and other "ancient" architectural subtelties, which may be a challenge to maneuver with a wheelchair, walkers or scooters. The motor coaches used for tours or as a main means of transport do not have any sort of lift and there are several steep steps to get on and off these vehicles.

Vietnam, Cambodia & Africa

These itineraries require a person to be active and more "able bodied" as there are many unpaved roads, unexpected adventures and the ships do not have elevators.

There are no medical facilities on board any AmaWaterways ships. In Europe, due to the close proximity to populated areas, medical services can easily be called from shore if required. In the unlikely event medical assistance is needed in Vietnam, Cambodia & Africa, appropriate medical facilities will be contacted immediately, however due to the rural nature of the region, response time can vary.

Most river cruises sail ahead with no interruptions on the river. However, Mother Nature occasionally creates unexpectedly high or low water levels outside of the cruise line's control. AmaWaterways is always prepared to make any necessary modifications during these unforeseen events to provide guests with a memorable experience regardless of water level. Modifications may include temporary hotel accommodations, additional bus rides to cities in which the ship cannot sail and slight changes to any affected itineraries.

While AmaWaterway's exceptional crew is international and speak dozens of languages, the official language on board is English on all ships. Most crew members speak fluent English. All announcements and lectures will be presented in English. All locals guides are fluent in English.

Europe

All ships are equipped with a whirlpool or heated swimming pool, perfect for a refreshing dip. Saunas are available on select ships.

Africa

The Sun Deck has a small environmentally-friendly pool for your enjoyment. This pool is filled with filtered water from the Chobe River and is drained and refilled each day. No harmful chemicals are ever added to the water in order to protect the wildlife living in and along the river.

Vietnam & Cambodia

There is a refreshing pool located on the Sun Deck.

Please note there is no attendant on duty and use of these facilities is solely at your own risk. AmaWaterways and its affiliates are not responsible for any injuries sustained during the use of the whirlpool, pool or sauna.