About Us
Taking you beyond extraordinary for 40+ years.
CruiseInsider is the online cruise division of Bon Voyage Travel, a full-service luxury travel agency located in Tucson, Arizona. Founded in 1976, our experienced team of over 75 travel experts have planned more than 100,000 vacations, visited hundreds of countries and won dozens of industry awards and accolades.
We work tirelessly to ensure your journey is unforgettable and unburdened every step of the way. The best part – there's no obligation, no pressure, and with our price-match promise, you never pay more for your vacation, only get more.
As a preferred partner and top producer of the world's foremost travel brands, including every major cruise line, and a proud member of the prestigious Signature Travel Network, we've built trusted relationships with hundreds of travel companies to bring you the best vacation value available – savings, service and support and you won't find anywhere else.
Speak to one of our travel experts at 1 (877) 734-6858 before you invest in your next vacation to take advantage of our insight, expertise and all the InsiderExtras. We're here for you every step of the journey!
Why choose CruiseInsider?
When you reserve your trip with us, you enjoy the best available fares and special benefits including shipboard credits, hotel upgrades, complimentary perks and prepaid gratuities and more. We open doors to allow you to discover the hidden treasures around the globe.
No Fees & No Pressure
Our advisors don't charge any fees for their consulting services and always put your personal preferences before the sale to ensure your vacation is perfect.
Insider Access to Savings, Extras & Upgrades
Relationships with the world's foremost travel brands means you'll always receive the latest offers, lowest prices and largest selection of vacation options.
Unmatched Expertise & Experience
Our friendly team of trusted experts are passionate about travel and have booked over 100,000 vacations in our 40 years of vacation planning – we go above and beyond to bring you the world.
Preferred Partnerships
As a member of the Signature Travel Network, we partner with the top cruise lines, hotels and tour companies to ensure your next vacation is the trip of a lifetime complete with all the extras available.
Personalized Service
We listen closely, recommend creatively and plan carefully to ensure your expectations are exceeded from the first time you call to every port-of-call, and beyond.
Exclusive Privileges & Perks
Whether it's a private car & driver, bonus savings, personal concierge services, additional shipboard credit or a unique request, we have exclusive access to a variety of options on every trip.
Best Value for Your Dollar
Our price-match promise guarantees the best rates and biggest savings on every vacation we plan. We make sure your vacation dollar always goes as far as it can. Always.
Save Time, Money and Frustration
Vacations shouldn't be stressful, and planning them shouldn't be either. Along with saving you money, our experts save you time and frustration so you can focus on having fun and making memories.
Peace of Mind
Leave the intricate planning and problem solving to us - we have the know-how, relationships and recourse to handle every detail so you can relax and rest easy, even when the occasional surprise pops up.
Our Friendly Team of Experts
Like you, we are both discerning travelers and deal seekers, and we know all vacations are not the same. We will craft an extraordinary experience tailored to your unique needs, while ensuring you enjoy the best value and the benefit of our exclusive extras.
Beyond all our awards, accolades and accreditation's, our team of travel experts have been where you want to go and know the insider tips and tricks to provide the best value for your travel dollar.
We'll pair you with the perfect advisor who will help create a truly one-of-a-kind journey, hand-crafted to suit your own personal travel style, preferences and budget. Let our 40 years of experience guide your next travel experience.
Price Match Promise
Our goal is to find you the best available price and greatest value for your cruise at the time of booking. We use industry-leading technology to update our advisors daily regarding all pricing and promotions to ensure you always get the best price.
However, if you happen to find a better price for an identical cruise and category within 48 hours of booking with CruiseInsider, we will either match that price or refund the difference – that's our promise to you.
In order to qualify for CruiseInsider's "Price Match Promise", the following criteria must be met:
- Lower price must be current and available for at least 24 hours after discovery.
- Lower price must be published online and must be available to the general public; the "Price Match Promise" does not apply to consolidators, groups, incentives, interline rates, past guest rates, or meeting and convention rates.
- You must provide the details of the lower retail rate in an email and fax to the CruiseInsider advisor you booked with – email must include the current URL or Web site link that includes the lower price or better promotion, follow up with a faxed copy of the lower price and all related details.
- Lower price must be clear and offer must indicate a better price for the same cruise (same ship, sailing dates, cabin category, etc.) that you purchased through us.
- The "Price Match Promise" only applies to the cost of the cruise, including port charges, and does not apply to flights, land components, amenities, extras, or other components or portions that are not part of the cruise-only rate.
- If your purchased cruise includes free promotional airfare, then the current and available airfare price must also be calculated into the best price cruise fare. Proof of current airfare price for coinciding/matching departure and/or return dates must also be emailed to your advisor and followed up with a clearly marked faxed copy to 1 (877) 734-6858.
- Claims are eligible only if the lower rate is allowable within vendor guidelines. Any additional fees charged by the other online travel agency such as booking, service, shipping, or handling fees will adjust the final price.
- If the lower price category is sold out then the rate guarantee does not apply. There must be availability on the lower price category in order for the "Price Match Promise" to apply.
If the above criteria are met, CruiseInsider will review and process your refund immediately. Refund will be credited to the card you used to purchase your cruise and will be posted within 7-10 business days of final approval.
Void where prohibited by law. Bon Voyage Travel and CruiseInsider reserves the right to modify or discontinue the "Price Match Promise" at any time without prior notice or liability. Any cancellation of this program will be effective upon removal of marketing links, images and references to the "Price Match Promise" and all Terms and Conditions.
The Insider Advantage
Planning your next vacation with CruiseInsider means you're guaranteed exceptional service, expert insight and exclusive savings.
Our friendly, knowledgeable advisors use their talent, training and trusted relationships to ensure the most value for your travel dollar. Insight you can't get elsewhere. Additional perks you won't find anywhere. Travel tips and tricks to use everywhere.
When you sign up to the Insider Advantage, your privileges extend even further! Signing up is absolutely free and gives you access to advantages such as:
- Secret sales
- Unpublished offers
- Limited time promotions
- Free upgrades
- Bonus amenities
- Extra savings
- Shipboard credit
- Additional discounts
- And so much more!
If you want access to special rates and added value with the world's top cruise lines, premier tour companies and most luxurious hotels – insider prices and travel perks you can't get anywhere else - sign up here and start saving today.
Our Partners
CruiseInsider is a preferred partner and top producer of the world's foremost travel brands, including every major cruise line, hotel chain and land adventure company.
As a proud member of the prestigious Signature Travel Network, we've built trusted relationships with hundreds of travel brands to bring you the best vacation value available – savings, service and support and you won't find anywhere else.
