About Us

Cruise Insider is the online cruise division of Bon Voyage Travel, a full-service luxury travel agency located in Tucson, Arizona. Founded in 1976, our experienced team of over 75 travel experts have planned more than 100,000 vacations, visited hundreds of countries and won dozens of industry awards and accolades.

We work tirelessly to ensure your journey is unforgettable and unburdened every step of the way. The best part – there's no obligation, no pressure, and with our price-match promise, you never pay more for your vacation, only get more.

As a preferred partner and top producer of the world’s foremost travel brands, including every major cruise line, and a proud member of the prestigious Signature Travel Network, we’ve built trusted relationships with hundreds of travel companies to bring you the best vacation value available – savings, service and support and you won't find anywhere else.

Speak to one of our travel experts at 1 (877) 734-6858 before you invest in your next vacation to take advantage of our insight, expertise and all the Insider Extras. We’re here for you every step of the journey!

When you reserve your trip with us, you enjoy the best available fares and special benefits including shipboard credits, hotel upgrades, complimentary perks and prepaid gratuities and more. We open doors to allow you to discover the hidden treasures around the globe.

  • No Fees & No Pressure

    • Our advisors don't charge any fees for their consulting services and always put your personal preferences before the sale to ensure your vacation is perfect.

  • Insider Access to Savings, Extras & Upgrades

    • Relationships with the world’s foremost travel brands means you’ll always receive the latest offers, lowest prices and largest selection of vacation options.

  • Unmatched Expertise & Experience

    • Our friendly team of trusted experts are passionate about travel and have booked over 100,000 vacations in our 40 years of vacation planning – we go above and beyond to bring you the world.

  • Preferred Partnerships

    • As a member of the Signature Travel Network, we partner with the top cruise lines, hotels and tour companies to ensure your next vacation is the trip of a lifetime complete with all the extras available.

  • Personalized Service

    • We listen closely, recommend creatively and plan carefully to ensure your expectations are exceeded from the first time you call to every port-of-call, and beyond.

  • Exclusive Privileges & Perks

    • Whether it's a private car & driver, bonus savings, personal concierge services, additional shipboard credit or a unique request, we have exclusive access to a variety of options on every trip.

  • Best Value for Your Dollar

    • Our price-match promise guarantees the best rates and biggest savings on every vacation we plan. We make sure your vacation dollar always goes as far as it can. Always.

  • Save Time, Money and Frustration

    • Vacations shouldn’t be stressful, and planning them shouldn’t be either. Along with saving you money, our experts save you time and frustration so you can focus on having fun and making memories.

  • Peace of Mind

    • Leave the intricate planning and problem solving to us - we have the know-how, relationships and recourse to handle every detail so you can relax and rest easy, even when the occasional surprise pops up.

Like you, we are both discerning travelers and deal seekers, and we know all vacations are not the same. We will craft an extraordinary experience tailored to your unique needs, while ensuring you enjoy the best value and the benefit of our exclusive extras.

Beyond all our awards, accolades and accreditation's, our team of travel experts have been where you want to go and know the insider tips and tricks to provide the best value for your travel dollar.

We'll pair you with the perfect advisor who will help create a truly one-of-a-kind journey, hand-crafted to suit your own personal travel style, preferences and budget. Let our 40 years of experience guide your next travel experience.

Speak to one of our travel experts at 1 (877) 734-6858 to receive expert advice, exclusive pricing and extra perks for your next adventure.

Our goal is to find you the best available price and greatest value for your cruise at the time of booking. We use industry-leading technology to update our advisors daily regarding all pricing and promotions to ensure you always get the best price.

However, if you happen to find a better price for an identical cruise and category within 48 hours of booking with Cruise Insider, we will either match that price or refund the difference – that’s our promise to you.

In order to qualify for Cruise Insider's "Price-Match Promise", the following criteria must be met:

  • Lower price must be current and available for at least 24 hours after discovery
  • Lower price must be published online and must be available to the general public; the “Price-Match Promise” does not apply to consolidators, groups, incentives, interline rates, past guest rates, or meeting and convention rates.
  • You must provide the details of the lower retail rate in an email and fax to the Cruise Insider advisor you booked with – email must include the current URL or Web site link that includes the lower price or better promotion, follow up with a faxed copy of the lower price and all related details.
  • Lower price must be clear and offer must indicate a better price for the same cruise (same ship, sailing dates, cabin category, etc.) that you purchased through us.
  • The "Price-Match Promise" only applies to the cost of the cruise, including port charges, and does not apply to flights, land components, amenities, extras, or other components or portions that are not part of the cruise-only rate.
  • If your purchased cruise includes free promotional airfare, then the current and available airfare price must also be calculated into the best price cruise fare. Proof of current airfare price for coinciding/matching departure and/or return dates must also be emailed to your advisor and followed up with a clearly marked faxed copy to 1 (877) 734-6858.
  • Claims are eligible only if the lower rate is allowable within vendor guidelines. Any additional fees charged by the other online travel agency such as booking, service, shipping, or handling fees will adjust the final price.
  • If the lower price category is sold out then the rate guarantee does not apply. There must be availability on the lower price category in order for the “Price-Match Promise” to apply.

If the above criteria are met, Cruise Insider will review and process your refund immediately. Refund will be credited to the card you used to purchase your cruise and will be posted within 7-10 business days of final approval.

Void where prohibited by law. Bon Voyage Travel and Cruise Insider reserves the right to modify or discontinue the "Price-Match Promise" at any time without prior notice or liability. Any cancellation of this program will be effective upon removal of marketing links, images and references to the "Price-Match Promise" and all Terms and Conditions.

Planning your next vacation with Cruise Insider means you’re guaranteed exceptional service, expert insight and exclusive savings.

Our friendly, knowledgeable advisors use their talent, training and trusted relationships to ensure the most value for your travel dollar. Insight you can’t get elsewhere. Additional perks you won’t find anywhere. Travel tips and tricks to use everywhere.

When you sign up to the Insider Advantage, your privileges extend even further! Signing up is absolutely free and gives you access to advantages such as:

  • Secret sales
  • Unpublished offers
  • Limited time promotions
  • Free upgrades
  • Bonus amenities
  • Extra savings
  • Shipboard credit
  • Additional discounts
  • And so much more!

If you want access to special rates and added value with the world's top cruise lines, premier tour companies and most luxurious hotels – insider prices and travel perks you can't get anywhere else - sign up here and start saving today.

Cruise Insider is a preferred partner and top producer of the world’s foremost travel brands, including every major cruise line, hotel chain and land adventure company.

As a proud member of the prestigious Signature Travel Network, we’ve built trusted relationships with hundreds of travel brands to bring you the best vacation value available – savings, service and support and you won't find anywhere else.

Ambercrombie And Kent
Backroads
Classic Vacations
Cox And Kings
G Adventures
Journese
Ker And Downey
Micato Safaris
Swain
Tauck

We understand that searching and shopping online involves a great deal of trust on your part. Cruise Insider takes this trust very seriously, and we make it our highest priority to ensure the accuracy of our offers and information as well as the security and confidentiality of your personal information.

These policies apply specifically to the website www.CruiseInsider.com (“CruiseInsider®”), and to any other Bon Voyage Travel domestic or international–owned or managed websites that may be accessed through it.

Pricing Accuracy

While we do our very best to ensure that information, pricing and details appearing on Cruise Insider or any related emails is complete and accurate, all information, pricing and promotions displayed are subject to change without notice.

Pricing, promotions and availability changes frequently, therefore we cannot be responsible for incomplete, inaccurate or incorrect representations, which may or may not be under our control. We reserve the right to correct any and all errors made online, via email or over the phone.

In the event of a pricing error, misrepresentation or omission, whether verbal, digital or in writing, we reserve the right to adjust the pricing or make any other corrections in regards to the cruise or related aspects of the vacation. It is the responsibility of users to make their own decisions about the accuracy, reliability and correctness of information contained on these sites.

Privacy Policy

This Privacy Policy is effective as of June 1, 2016.

In order to plan your perfect vacation, the Cruise Insider team needs to learn about you and your interests in order to match you with a travel advisor and vacation best suited to your needs. Cruise Insider and its partners adhere to strict guidelines to protect your privacy and security throughout our planning process.

Not only does Cruise Insider strive to collect, use and disclose personal information in a manner consistent with the laws of the countries in which it does business, but it also has a tradition of upholding the highest ethical standards in its business practices.

This Cruise Insider Privacy Policy describes the principles and practices that apply to the Personally Identifiable Information ("PII") provided to us - collected from the users of our services via our website, telephone or email communications, contests, or other surveys and interactions.

Our policy is as follows:

1) Name, contact, e-mail address, phone number, interests and personal information
When you provide us with personal information, we strive to match that with the expertise of a personalized Cruise Insider consultant in order to recommend the best vacation value. You will be able to indicate the method of contact – phone, email, personal meeting, etc. and rest assured knowing we go to great lengths to protect your data and don’t share that information with anyone at all and will not sell or provide your information or identity to any other organizations. Occasionally we work with travel partners who may want to provide you with offers, products and services that you have shown an interest in or will need to send you information once you've booked a vacation, but your name and contact info will always reside in our database and will not be transferred, traded or sold to another organization at any time. You will have the ability to opt-out of further communications from us or our partners at any time.

2) Data collection on website navigation
In addition to asking for pertinent information to plan your trip, our servers may passively collect data when a user navigates the Cruise Insider website(s). This information is anonymous and provides us with general metrics and web traffic analytics such as the number, frequency and duration of visitors to our web pages. This data is useful in ways to improve the content and navigational tools of our website and is never released or provided to any external party for any reason.

3) Links to and Disclaimer regarding third-party sites
The Cruise Insider website(s) may contain links to third-party websites or partner resources. These linked sites are not under the control of Cruise Insider or Bon Voyage Travel and we are not responsible for the content of any linked site or any link contained in a linked site. Cruise Insider is providing these links only as a convenience and customer resource, and the inclusion of a link does not imply a referral to or an endorsement of the linked site by Cruise Insider.

Cruise Insider makes no representations or warranties whatsoever about any third party goods, services or products or any third party website, which you may access through Cruise Insider or any of the Bon Voyage Travel network of websites. When you access a non-Bon Voyage Travel website you understand and acknowledge that it is independent from both Cruise Insider and Bon Voyage Travel and we have no control over or responsibility for content on or the availability of that website. You further acknowledge and agree that Cruise Insider shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, services or products available on or through any such non Cruise Insider website or resource.

Cruise Insider or Bon Voyage Travel may make changes to this policy periodically, which we will continue to post here.

Cruise Insider is the online division of Bon Voyage Travel - Arizona's premiere full-service luxury travel agency – locally owned and operated since 1976. Our experienced team of well-traveled consultants and destination experts have sold more than 100,000 vacations, planned thousands of trips to the world’s most exotic destinations and have won dozens of industry awards and accolades.

We're the best at what we do because of our incredible team! We pride ourselves on hiring smart, knowledgeable and talented people and are always on the lookout for friendly new faces – especially experienced travel advisors or sales-oriented people with a passion for travel!

If you’re interested in an exciting and challenging career with Cruise Insider or Bon Voyage Travel, we’d love to hear from you. We offer competitive compensation packages, flexible schedules and full employee benefits plus complete travel-related training and support for certifications, continuing education and opportunities to improve your expertise.

Keep Up To Date

Register for our newsletter to receive travel tips, insider extras, exclusive deals, and more!

BBB A+
CLIA
IATA
Signature Travel Network